1. Information We Collect

Financial Tracing Center collects minimal data necessary to provide fund recovery services. This includes:

• Contact information — name, email address, phone number for communication and case management.
• Case details — information about your fraud case, transaction records, and communications with fraudsters.
• Technical data — device identifiers, IP addresses, and browser information for security purposes.

2. How We Use Your Data

We use your data exclusively for the following purposes:

• Investigating and tracing your stolen funds.
• Communicating with you about your case progress.
• Improving our tracing and recovery methodologies.
• Complying with legal and regulatory obligations.

We never sell your personal information to third parties.

3. Data Security

We take data security seriously. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We employ strict access controls, regular security audits, and continuous monitoring to protect your information.

4. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data.
• Opt-out: Unsubscribe from non-essential communications.

To exercise any of these rights, contact us at ndca@ndcapartners.org.

5. Cookies & Tracking

We use essential cookies to maintain session integrity and security. We do not use tracking cookies for advertising or analytics that compromise your privacy.

6. Third-Party Services

We use trusted third-party services for infrastructure and communication:

• Crisp — for live chat support.
• Cloud providers — for secure data storage and processing.

These services are GDPR and CCPA compliant.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Case-related data may be retained for up to 7 years for legal and regulatory compliance.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at ndca@ndcapartners.org or via our Contact page.